A widespread technical issue is currently affecting Opay users, with reports of funds vanishing from accounts without any record in the transaction history.
The glitch has left users frustrated, unable to complete transactions, and in some cases, showing a balance of ₦0.00 despite receiving credit alerts.
The issue appears to be affecting both incoming and outgoing transactions, with failed transactions not being reversed and debits not reflecting in the transaction history. This has raised concerns among users, who are worried about the security of their funds.
This is not the first time Opay has experienced a major technical issue. In a previous incident, the company lost over ₦714 million due to a glitch. However, it is unclear whether the current issue is related to a network downtime or an app glitch.
Opay has acknowledged the issue and is actively working to resolve it. However, the company has yet to provide a clear explanation for the cause of the glitch or an estimated timeline for its resolution.
Users are advised to exercise caution and monitor their accounts closely until the issue is resolved.